Mira Platinum Wireless Controller Problems

Your Mira Digital shower has been serving you well, but suddenly, it’s displaying an “out of range” message on the digital controller. What could be the issue, and how can you resolve it? In this article, we’ll explore common problems faced by Mira Platinum wireless controller users and possible solutions.

The Mystery of the “Out of Range” Message

One forum user shared their experience with a Mira Digital shower, which started showing an “out of range” error after they had to cut the electrical power to their house temporarily. They went through the recommended troubleshooting steps, such as resetting the wireless device, but nothing seemed to work. The issue left them puzzled, and they even considered replacing the shower’s printed circuit board (PCB), which they found on eBay.

Solving the “Out of Range” Issue

Here are some steps to consider if you encounter the “out of range” problem with your Mira Platinum wireless controller:

  1. Check the Instructions: Always start with the manufacturer’s instructions. These often contain a fault-finding section that can guide you in diagnosing and potentially resolving the issue.
  2. Resetting the Shower: Some Mira showers have specific reset procedures. Try following these instructions. For instance, turning on the electric supply and pressing certain buttons in sequence might reset the system.
  3. Re-Pair the Wireless Controller: Like during the initial installation, you may need to re-pair the wireless controller with the mixer unit. This process can vary, so consult your shower’s manual for precise instructions.
  4. Inspect the Batteries: Ensure that the batteries in both the wireless controller and the mixer unit are in good condition and properly inserted. Weak or incorrectly inserted batteries can lead to communication problems.
  5. Proximity: Check the proximity of the wireless controller to the mixer unit. It should be within 10 meters. Make sure there are no obstacles or interference sources between them.
  6. Power Interruption: If the issue occurred after a power interruption, consider contacting Mira’s customer support for guidance. They might have specific recommendations for restoring the connection.
  7. Professional Assistance: If all else fails, and you’re unsure about the technical aspects, it’s advisable to seek professional assistance. An experienced technician can diagnose the problem accurately and recommend the necessary repairs or replacements.

In Conclusion

While the “out of range” issue on your Mira Platinum wireless controller can be frustrating, there are several steps you can take to diagnose and potentially resolve it. Always start with the manufacturer’s instructions and follow any specific reset or pairing procedures. If the problem persists, don’t hesitate to contact Mira’s customer support or consult a qualified technician to ensure your shower operates smoothly once again.

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