Aguri Sat Nav Problems

Navigational technology has revolutionized the way we travel, but like all technology, it’s not immune to hiccups. The Aguri Sat Nav, a popular choice among many users, is no exception.

1. The Problem:

Several users of the Aguri 500 Sat Nav have reported an issue where the device does not allow the proper selection of countries from the list. One user mentioned an inability to access countries beyond those starting with the letters A-C. Additionally, recalibrating the touch screen doesn’t seem to resolve the problem, rendering the device useless even for local use.

2. The Solution Offered by Aguri:

When faced with the problem, Aguri offered two solutions to the affected users:

• The option to return the device for a repair at a cost of £30 plus postage.
• A new model, the Aguri 520, at a heavily discounted price.

Many found the company’s customer service commendable, particularly when dealing with devices out of warranty. The quick turnaround time – with a user reporting a new product delivered within 48 hours of the initial complaint – was particularly noteworthy.

3. Comparing to Other Devices:

While some users vouch for the Aguri range, praising the touchscreen of the Aguri 520 for its responsiveness, others prefer brands like Garmin for its user-friendly interface. Certain users feel that stand-alone Sat Navs are now facing stiff competition from smartphone navigation apps, which are often updated more frequently.

4. Built-in Sat Nav vs. Mobile Apps:

A debate is ongoing about the utility of built-in Sat Navs versus mobile phone navigation. While built-in devices in cars, like those in Volkswagen, may sometimes be out-of-date and show cars driving through open fields, some newer models, like the 2019 Ford Focus, reportedly offer better navigation with over-the-air updates. One advantage highlighted by users is the display of real-time speed limits on some built-in Sat Navs.

On the mobile side, apps like Google Maps have been praised for lane guidance, real-time speed display, and the ability to function offline once maps of a particular area are downloaded.

5. Advantages of Aguri:

Beyond the touch screen, the Aguri Sat Navs offer unique features. They allow users to input the size of their vehicle, ensuring the navigation avoids roads or low bridges unsuitable for the vehicle size. This is a particularly useful feature for those driving larger vehicles like caravans or motorhomes. Additionally, many models come with built-in Dashcams, negating the need for a separate purchase. Regular free updates on maps and speed cameras are also a feature appreciated by many users.

6. Final Thoughts:

While technology may sometimes falter, customer service plays a crucial role in retaining consumer trust. Aguri’s approach to addressing its Sat Nav issues is commendable and serves as an example for other tech companies. As for the broader debate on the utility of stand-alone Sat Navs versus mobile apps, it appears there’s a place for both in the market, and the best choice often boils down to individual preference and needs.

Note: Before making a purchase decision, always consider checking reviews and comparing features to find the device that best suits your requirements.