Cardale Garage Door Problems

Cardale garage doors, specifically the Cardale Thermaglide Roller Shutter (Nov 2004), have been praised for their functionality and design. However, as with many technologies, users occasionally encounter problems. One of the most reported issues centers around the operation of the Cardale Thermaglide remotes.

The Problem:

Users have reported issues with Cardale Thermaglide remotes becoming intermittent, even after changing the batteries. Attempting to reprogram the remotes can yield mixed results: one may work perfectly while the other doesn’t respond. Adding to the confusion, some replacement remotes, even if they appear identical, don’t seem to program or sync up with the system. The device in question is typically an Ansa RS-1 Control Box, which uses a 433 MHz frequency with a KeeLoq rolling code.

Possible Solutions:

1. RF Interference: It’s noted that most remotes use RF in a shared band with radio amateurs. As such, the minimal output of the remote (in milliwatts) can be overwhelmed by the significant wattage from radio amateurs. This interference can cause remotes to behave erratically.
2. Simultaneous Reprogramming: In some systems, especially those that use multiple remotes, it’s crucial to program all remotes simultaneously. In these cases, removing all connected remotes from the system and reprogramming them together can resolve syncing issues.
3. Examine the Battery Connectors: In intermittent cases, a common oversight can be the connectors or terminals that attach to the battery within the remote. A loose or weak connection can cause the remote to work sporadically.
4. Replacement Remotes: Not all replacement remotes are created equal. While two remotes might appear identical externally, their internal configurations can differ. It’s crucial to ensure that the replacement remote is compatible with the system in terms of frequency and code type. For the Ansa RS-1 Control Box, it’s a 433 MHz frequency with a KeeLoq rolling code. It’s recommended to order replacements from reputable sources. For instance, one user had success with a remote from www.gateremotes.co.uk, even though it looked different from the original.
5. Professional Help: If you’ve tried multiple solutions and the issue persists, it might be time to consult with the manufacturer or professional service. Cardale’s guidance may sometimes only reiterate the instruction manual, but other suppliers, like Ansa, may provide more detailed assistance.
6. Installation Integrity: Ensure that all components, including back-up power sources, are correctly connected. There have been instances where essential elements, like battery back-ups, weren’t properly plugged in, leading to functional issues during power outages.

Conclusion:

While the Cardale garage door system offers efficiency and security, like all systems, it’s not immune to issues. Understanding the potential challenges and troubleshooting methods can save time and reduce stress. If ever in doubt, seeking expert advice or consulting with the manufacturer is a step in the right direction. And as technology evolves, always ensure that replacements and upgrades are compatible with the existing system.