Logik L712WM13 Washing Machine Problems
Introduction
Owners of the Logik L712WM13 washing machine may occasionally encounter the E21 error code. This code generally signals a drain problem, but in this particular instance, it seems to be flagging a more complex issue. In this article, we will delve into the possible causes of the E21 error and suggest potential solutions to this washing machine woe.
Identifying the Issue
An owner reported that despite checking for blockages in the outlet, pump, pressure pipe, and tube and not finding any, the E21 error persisted. Moreover, they installed a new pump, pressure switch, and even motor brushes to no avail. The issue seems to revolve around the machine getting stuck at a point in the cycle where it is supposed to let in water, resulting in the dreaded error message.
The Pump and Drain Cycle
Upon closer investigation, it was confirmed that the pump was functioning correctly. When water was introduced manually, the machine successfully drained it. However, when initiating a standard wash cycle, the machine failed to refill with water and continued to run the pump until the E21 error occurred. The inability to move past the draining stage to the refilling and washing stages appears to be a central aspect of this problem.
The Spin Cycle
In an isolated spin cycle, a similar issue was observed: the pump functioned, but the drum did not spin, and the cycle timer remained frozen until the error message appeared.
The Root of the Problem: Software or Electrical Fault?
Given that the pump and pressure systems are working correctly and there are no leaks detected, we are led to suspect that the issue lies elsewhere. The involvement of a faulty PCB or chip, or even a bizarre electrical glitch is plausible. The machine’s behavior, which is diverging from the normal cycle of pumping out for a short period and then refilling with water, hints at a potentially deeper, systemic fault.
Potential Solutions and Recommendations
At this stage, with a persistent error that seems tied to the software running the cycle or an electrical fault, taking a DIY approach to fixing the machine becomes quite risky. Here are the recommended steps moving forward:
Professional Diagnosis
Considering the complexity of the issue, it might be best to involve a professional who has the proper tools, including a test insulation meter and access to spare parts for a comprehensive diagnostic.
Consult the Warranty or Customer Support
If your washing machine is still under warranty, reaching out to the manufacturer or the vendor for assistance should be a priority. Even outside of warranty, customer support might offer valuable guidance.
Consider Purchasing a New Unit
Given the multiple unsuccessful attempts to rectify the problem, it may be wise, albeit regrettable, to consider purchasing a new washing machine. The present unit seems to have reached a point where further repairs might involve “gambling money” on uncertain outcomes.
Conclusion
The E21 error on the Logik L712WM13 washing machine seems to signal a deeper issue that goes beyond a simple draining problem. Given the complexity of the issue, involving a professional for diagnosis or considering the purchase of a new machine might be the prudent path forward. It is always disheartening to face persistent issues with a household appliance, but sometimes conceding defeat and opting for a fresh start with a new appliance can be the best solution. It is important to remember that safety should always come first in such scenarios to avoid any potential hazards associated with faulty appliances.
