Powrtouch Motor Mover Problems
For many caravan owners, the Powrtouch Motor Mover represents convenience and ease of use. However, some users have faced challenges, particularly with the actuation motors. Here’s a breakdown of the common problems and possible solutions:
Actuation Motor Failure
The Problem:
Numerous caravan owners have noted failures in the actuation motors of the Powrtouch Heavy Duty mover. In some instances, these motors have been replaced multiple times under warranty, leading to concerns about their durability. Even after replacements, the problems often persist, leaving users frustrated.
Potential Solutions:
- Replacing the Actuation Motor: This is a viable solution but comes with costs. Powrtouch often replaces these under warranty, but out-of-warranty replacements could set users back around £165 (£80 for the motor and approximately £85 for an agent’s service charge).
- Switching to Manual Actuation: Powrtouch offers the option to change the mover to manual actuation with a power bar. This service can cost roughly £250 when done by a Powrtouch agent. Despite the initial cost, many users prefer this option to avoid future actuation motor failures.
Battery Concerns
The Problem:
Several Powrtouch users have mistakenly believed their motor mover was faulty when the actual culprit was the battery. Since the Powrtouch mover is designed to cut out before the battery is entirely drained, this can cause confusion.
Potential Solutions:
- Battery Check: Before spending on repairs or replacements, ensure your battery is in good condition. A low battery voltage can stress the mover, possibly leading to motor burnout. Continual charging and monitoring can prevent this issue.
- Purchase a Quality Battery: Cheap batteries can wear out faster, even when charged. Investing in a high-quality battery can enhance the mover’s performance.
Routine Maintenance
The Problem:
Caravans that haven’t been used for extended periods (e.g., a couple of years) or that have been stored in adverse conditions without routine maintenance might face more motor mover issues.
Potential Solutions:
- Regular Service: Ensure that your caravan and motor mover are serviced regularly, especially if they’ve been stationary for long durations. Engaging a service agent to grease the motor mover can make a difference.
- Proper Storage: Wherever possible, store your caravan in conditions that shield it from harsh weather elements.
Cross Actuation vs. Separate Actuation
The Problem:
There’s a debate about the ease of use between cross actuation and separate actuation. Cross actuation, which operates both sides at once, requires more effort, which might be problematic for older users or those with physical limitations.
Potential Solutions:
- Lever Length: A longer lever, such as an extendable wheel brace, can ease the process of cross actuation.
- Separate Actuation: Given the ease it offers, some users might prefer switching to separate actuation. It requires moving to each side of the caravan to engage, but the effort required is considerably less.
In Conclusion
While Powrtouch Motor Movers offer considerable convenience, like any product, they come with their set of challenges. By being aware of these potential issues and solutions, caravan owners can ensure a smoother experience and enjoy their adventures without unwarranted hitches.
