Pure Electric Scooter Problems

Pure Air Scooter: Concerns & Solutions

The rise of electric scooters has brought about various brands entering the market, with the Pure Air Scooter being one of the new entrants. As with any product, understanding the potential issues can be beneficial for both potential buyers and current owners. Here are some of the problems and potential solutions related to the Pure Air Scooter:

1. Manufacturing Quality Concerns

Recent reports suggest that the manufacturing quality might be a concern for some scooters. It was noted that removing two bolts on either side of the headset reveals multiple holes drilled into the headset tube. Although this seems more of an aesthetic issue, it can raise questions about the quality and diligence in manufacturing.

2. Folding Mechanism Issues

The folding mechanism is an integral part of any scooter’s design. With the Pure Air Scooter priced at £400, there have been reports of the clamp used for the folding mechanism failing, which poses potential injury risks. Although measures are in place to replace these clamps at the store level, previous customers might not have received any information about a recall or replacement.

3. Software Limitations

One of the modern problems of e-scooters relates to software. In the case of the Pure Air Scooter, changing the settings from KMH to MPH has resulted in some scooters becoming unusable. While the company is working on resolving this issue, it’s a vital aspect to consider for those who might be affected by this limitation.

Feedback from the Community

  • Rattling Issues: Some users reported an issue with the scooter’s folding mechanism becoming loose, causing a rattling sound. However, apart from this, many found the scooter to be stable and secure.
  • Folding Clamp: A few users had to replace their folding clamp due to the tightening screw failing, making it impossible to fold the scooter. Quick replacements were provided by the store in such cases.
  • Display Errors: Issues related to error messages on the display and throttle malfunctions have also been highlighted, emphasizing the importance of post-purchase customer service.

In conclusion, while the Pure Air Scooter offers several benefits, potential buyers should be aware of the reported issues. Researching and gathering information can help in making an informed purchase decision and ensuring safety while using the product.

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