Sargent Stinger 310 Alarm Problems
The Sargent Stinger 310 is a reputable alarm system retrofitted in various vehicles, including the Swift. However, as with all technology, users may occasionally run into issues. One such challenge is the loss of responsiveness from the fobs, especially after the battery runs down. Here’s a closer look at the problem and its solutions.
1. The Fob Response Issue
Problem:
A user reported that after mistakenly letting the battery run down on their Sargent Stinger 310 alarm installed in their Swift, the fobs stopped responding. Even though the battery seemed to be charged, as indicated by the PIR’s red and green lights, the fobs didn’t work. There’s a presumption that the system might need resetting, but the typical user manual doesn’t provide detailed information on this.
2. Approaching the Right Source
Recommendation:
If you’re experiencing difficulties with your Sargent Stinger 310, a direct call to Sargent Alarms is highly recommended. They’re known to provide firsthand advice and are consistently described as helpful. The contact number for Sargent Alarms is 01482 678981.
Another valuable resource is the swift-talk website, dedicated to the Swift marque. Ian Sargent or a member of his staff frequently offer assistance on the platform, making it a go-to for many Sargent alarm users.
3. The Hardware Reset Solution
For those looking for a more hands-on approach, here’s a step-by-step guide to resetting the Sargent Stinger 310:
Hardware Reset Procedure:
- Disconnecting the Power: Start by removing the external 12V supply. This can be done by unplugging the alarm power cable. If this isn’t accessible, turn off the caravan battery charger and disconnect the leisure battery.
- Opening the Base Unit: To access the internal components, remove the two screws located on the top of the unit. Following that, take off the cross bolt using a 10mm spanner. With those removed, lift the black lid and set it aside. You’ll now see the backup battery mounted onto an aluminum carrier plate.
- Locating the Switch: On the carrier plate, there’s a small switch – this is the battery isolation switch. Turn it to the off (O) position.
- Waiting Period: Let the unit sit for approximately 15 seconds, allowing it to reset.
- Reconnecting: Switch the battery back to the on (I) position. Following this, reconnect the external 12V supply.
- Closing Up: Replace the lid and its corresponding fixings.
Conclusion
The Sargent Stinger 310 is a robust alarm system, but like all electronic devices, it can occasionally have hiccups. Whether it’s the unresponsiveness of the fobs or other issues, it’s essential to know how to troubleshoot. By following the steps above or reaching out directly to the professionals at Sargent Alarms, you can ensure your alarm system continues to function at its best.
