Solar iBoost Problems
If you have a Solar iBoost system and it has suddenly stopped working, you’re not alone. Many users have faced similar issues, and in this article, we’ll explore the problem and possible solutions based on a forum discussion. Let’s dive into understanding the problem and how to resolve it.
Sudden Shutdown: Identifying the Issue
Some users reported that their Solar iBoost system stopped working. When they turned it off at the mains and then on again, it displayed a “low voltage” message. Initially, the system heated using solar power with a high reading, which then gradually dropped until it reached zero, indicating that the heating was turned off.
Battery Replacement for Sender Unit
One user suggested that the “low voltage” message might be related to the sender unit’s batteries. They recommended replacing the two AA batteries in the sender unit with regular alkaline batteries rather than rechargeable ones.
Persistent Issue: Sender Unit Troubleshooting
After changing the sender unit’s batteries, some users still encountered issues. The sender unit’s light was flashing intermittently, and the Wi-Fi signal on the iBoost itself was also flashing. The “low voltage” message briefly appeared upon switching the mains switch back on, followed by the version/model details. Eventually, it returned to normal display, and the blue light came on, indicating solar heating. However, this gradually decreased until the display read “heating off.”
Seeking Manufacturer’s Support
To diagnose the problem more accurately, users were advised to contact the manufacturer. However, they also mentioned that the manufacturer’s customer service was experiencing delays due to COVID-19, and patience was required.
Information Required for Support
When contacting the manufacturer, users were asked to provide specific information to help with troubleshooting:
- Savings made today, yesterday, last seven days, last 28 days, etc.
- Identify whether it’s an iBoost or iBoost Plus unit.
- Installation date and installer details.
- Presence of battery storage for the PV system.
- Confirmation of the sender unit’s green light flashing.
- Check if the radio symbol (top right) on the iBoost display flashes.
- Ensure the electric immersion element can still heat water.
Possible Causes and Solutions
Several possible causes were discussed, including issues with the sender unit, the solar system’s performance, or even the tank’s thermostat. Users were advised to check the following:
- Solar system performance: Ensure that your solar panels are generating the expected amount of power.
- Sender unit: Verify the condition of the thin cable between the sender and the current clamp.
- Current clamp: Ensure that it’s securely attached to the correct mains input cable.
- Wiring to the unit: Make sure the wiring to the immersion heater is intact and correctly connected.
- 13A socket concerns: Some users expressed concerns about using a 13A socket for the immersion heater, suggesting it might be near its current limit.
Boost Test
To further troubleshoot the issue, users were encouraged to perform a “boost” test during a sunny period. This test would help determine whether the tank could heat up correctly using the Solar iBoost’s boost function.
Conclusion
Solar iBoost problems can be frustrating, but understanding potential issues and following a systematic troubleshooting process can help you identify and resolve the problem. Whether it’s related to the sender unit, wiring, or solar system performance, a patient and methodical approach can lead to a solution that gets your Solar iBoost system back on track.
