Triton as2000sr Problems

Triton’s AS2000XT electric shower model, primarily acting as a mixer/pump, has seen a rise in usage due to its effective design. However, some users have experienced issues with its operation, particularly regarding inconsistent water flow. Here, we delve into the reported problems and offer potential solutions.

The Problem:

Several Triton AS2000XT users have reported that although the pump often initiates, no water is dispensed. In some cases, the water flows momentarily before suddenly ceasing.

Potential Causes and Solutions:

1. Faulty Solenoid Coils:
   • Some suggest that a fault in the solenoid coils could be causing the inconsistent water flow. Testing the resistance of these coils when they are in their “failed state” can be a useful diagnostic step.
   • For optimal performance, the solenoid’s resistance should measure 3.4 kohms or above. A multimeter can be used to obtain this reading. Remember, the test should be conducted when the shower is experiencing the fault, but with the unit itself switched off for safety.
2. Blocked Filters or Air Locks:
   • Blocked filters could be another culprit. Reduced water flow or complete cessation of water could indicate this issue.
   • To tackle this, ensure that the shower is isolated electrically and that both hot and cold water supplies are turned off. Following the Triton instructions, remove, clean, and replace the filters. Safety precautions are crucial during this process.
   • Additionally, there might be air locks in either the hot or cold water supply. A quick remedy for this involves unscrewing the shower head and sucking hard and fast through the shower hose to potentially release any airlocks.
3. Motor Issues:
   • Black powder around the motor indicates wear from the motor brushes, although this doesn’t necessarily mean the motor is at fault.
   • If the motor is running, but water isn’t flowing, it may not be the primary issue. However, if concerned, the motor brushes, located at the top sides of the motor, can be checked for wear.
4. Issues with the Solenoid Coil:
   • The solenoid coil, found just above where the hose connects to the outlet, can be tested with a multimeter set to ohms, measuring across the two terminals. As mentioned earlier, readings should ideally be 3.4 kohms or above.
   • The solenoid acts as a type of valve, potentially stopping water flow when malfunctioning. It can typically be replaced relatively easily if identified as the problem.
5. Inconsistent Water Supply:
   • Occasional high-pitched sounds from the motor during startup might indicate inconsistent water flow or a struggle to pump the water.
   • Ensuring a steady and consistent water supply can alleviate such issues.

Conclusion:

The Triton AS2000XT electric shower, while effective, may present a set of challenges for users. However, by diagnosing the issue correctly and seeking the appropriate solution, users can continue to enjoy the benefits of this shower model. Always remember to prioritize safety when attempting any repairs or checks and consult a professional if unsure.