Roller Team Pegaso 590 Problems

The Roller Team Pegaso 590, though an attractive motorhome, has been a source of stress for many owners due to multiple mechanical and logistical issues. This article breaks down the challenges faced and potential solutions for current or potential owners.

1. Wheel Bearing Issues

Problem: Soon after purchase, a notable number of users report a failure in wheel bearings, leading to dangerous situations on the road. Even after replacements, some bearings have been known to seize or explode.

Solution: It’s essential to ensure that any replaced bearings are of high quality and correctly installed. If the bearings were to fail soon after replacement, there could be underlying mechanical problems that need to be addressed.

2. Clutch Wear and Tear

Problem: The clutch tends to wear out relatively quickly, and unfortunately, many warranties do not cover this as it’s considered “wear and tear.”

Solution: If you notice any changes in how your clutch feels or operates, get it checked immediately. An early intervention might save costs in the long run.

3. Diesel and Speedometer Panel Malfunction

Problem: Some owners have experienced a sudden failure of the diesel and speedometer panel, requiring complete replacement. Often, the parts needed are not sold separately, leading to extended waiting times, especially if being ordered from overseas.

Solution: Regular check-ups and staying updated with the motorhome’s electronics can help in early detection of such problems.

4. Table Replacement Issues

Problem: A frequently reported issue revolves around the dining table. Customers have often been promised replacements for damaged or mismatched tables, only to be met with delays, incorrect products, or flat-out denials.

Solution:

• Before purchasing, ensure any promises made by the dealer are in writing.
• If faced with delays or denials, a registered letter to the dealer highlighting their failure to fulfill the contract can be a good approach.
• For those tired of waiting, sourcing the table independently and then seeking reimbursement from the dealer might be an option. Alternatively, a custom table can be made to fit the space, ensuring utility until the correct table is procured.

5. Poor Customer Service

Problem: Many Roller Team Pegaso 590 owners express frustration at the poor customer service from dealers, which includes unfulfilled promises, lack of communication, and negligence.

Solution:

• Keep all communications in writing for evidence.
• If promises are not met, a strongly worded solicitor’s letter might nudge them into action.
• Consider leveraging local media or employing peaceful protest techniques, such as showcasing issues on the vehicle while it’s parked legally.
• Users can also resort to the small claims court if they feel cheated.

6. Difficulty in Sourcing Parts

Problem: Difficulty in procuring specific parts for the Roller Team Pegaso 590, with some parts taking extended periods or coming incorrect.

Solution: Users might find success by directly contacting the Trigano group or checking on their official websites. Additionally, local vendors or workshops might offer parts or alternative solutions that fit the bill.

In conclusion, while the Roller Team Pegaso 590 offers a luxurious motorhome experience, potential buyers and current owners should be aware of these common issues and be prepared to advocate for their rights and safety. Regular maintenance, open communication with the dealer, and knowing one’s legal rights can go a long way in ensuring a smooth journey with the Pegaso 590.