Siemens IQ700 Washing Machine Problems

In this article, we’ll address a recurring issue faced by Siemens IQ700 washing machine owners—a loud vibration noise during the spin cycle. We will explore the problem, potential causes, and the steps taken by one user to diagnose and resolve the issue.

The Problem: Unwanted Vibration and Noise

An owner of an 8-year-old Siemens IQ700 washing machine noticed an alarming problem: the machine was producing loud vibration noises during the spin cycle. Concerned about the unusual noise and its potential implications, the user embarked on a journey to identify the root cause of this issue.

Initial Assumption: Damper Replacement

The user, after conducting research and consulting various sources, initially believed that the problem could be attributed to worn dampers. Siemens IQ700 washing machines typically feature three dampers, and the user decided to replace them, considering the cost-effectiveness of this solution and the relatively straightforward installation process.

However, replacing the dampers did not resolve the issue, prompting further investigation into potential causes.

Unusual Drum Behavior: Not Rotating True

One distinctive observation made by the user was the drum’s behavior. When manually rotated from the rear of the machine, the drum did not rotate true when compared to the rubber seal it was adjacent to. Unlike the expected behavior, where the drum should rotate smoothly with minimal deflection, this drum exhibited noticeable deflection when spun by hand.

To gain a clearer perspective, the user compared their machine to a Siemens IQ500 model owned by their father. The IQ500 exhibited significantly less deflection while rotating.

Possible Causes: Drum Distortion

The user’s investigation led them to consider the possibility of drum distortion, causing the drum to no longer run true on its shaft. While the degree of misalignment might appear minor, it could be magnified during high-speed spin cycles, resulting in excessive vibrations and noise.

However, the user had concerns about the practicality of addressing drum distortion and whether adjustments could be made without specialized alignment tools. Additionally, the cost of replacing the drum assembly ranged between £180 and £250 for an 8-year-old machine, leading to questions about the feasibility of this option.

Forum Discussions and Troubleshooting: Seeking Answers

The user sought assistance and insights from online forums, where discussions revolved around the possibility of drums not being perfectly round, often exhibiting some degree of elliptical shape. While elliptical drums were relatively common, they were not typically excessively out of shape.

Forum members raised the possibility of obstructions, such as coins, causing drum misalignment. However, there was no definitive solution for realigning drums once they exhibited distortion.

Further Troubleshooting: Uncovering the Issue

In pursuit of a solution, the user took additional steps, including removing the motor belt and manually spinning the drum from the front. During this process, the noise persisted, indicating that the issue was not primarily belt-related.

The user also noted that the noise and vibration seemed to occur primarily during the highest spin speeds, suggesting a connection between the problem and centrifugal force.

Diagnosis: Corroded Drum Spider

Ultimately, a comprehensive disassembly of the washing machine was required to diagnose the issue accurately. Upon removing the drum, the problem became evident: a corroded drum spider. The drum spider is a crucial component that connects the drum to the motor and plays a vital role in the drum’s stability during spin cycles.

Resolution: Replacement Parts Ordered

With the corroded drum spider identified as the root cause of the problem, the user took action by ordering replacement parts. By addressing the corroded drum spider, the user aimed to restore the washing machine’s optimal performance and eliminate the unwanted noise and vibration.

Conclusion: Addressing Siemens IQ700 Washing Machine Issues

The case of the Siemens IQ700 washing machine discussed in this article underscores the importance of thorough troubleshooting and diagnostics when addressing appliance problems. In this instance, an initially perplexing issue with loud vibration noises during the spin cycle was eventually traced back to a corroded drum spider.

While Siemens IQ700 washing machines are known for their reliability, this case serves as a reminder that even well-maintained appliances can experience unexpected issues. Identifying and addressing the problem promptly can extend the appliance’s lifespan and ensure it continues to deliver efficient performance.

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