Problems With Moduleo Flooring

Moduleo is a popular brand known for its luxury vinyl tile (LVT) flooring. Many people, when choosing their floor options, are enticed by Moduleo’s designs and the convenience of their click system. However, based on feedback from some users, there are several issues that need to be highlighted, along with potential solutions.

Commonly Reported Issues:

1. Improper Installation:
   • Problem: Many users have mentioned that the floors don’t lay flat at the click joint, gaps appear over time, or the entire floor seems to move, particularly with underfloor heating.
   • Solution: Ensuring proper preparation before laying the floor can address many of these issues. A flat and level subfloor, potentially of high-grade plywood, is crucial. It’s also important to follow Moduleo’s installation guidelines closely or hire a professional to ensure the warranty holds.
2. Discoloration:
   • Problem: Some users reported discoloration of their Moduleo flooring within a short time. Often, this is attributed to the use of non-recommended cleaning products.
   • Solution: Stick to the cleaning products recommended by Moduleo. Avoid any hard floor cleaners on vinyl, as they can discolor it. Regular maintenance with the correct products can prolong the life and look of the flooring.
3. Shrinking of Tiles:
   • Problem: Tiles, especially when exposed to certain conditions, seem to shrink, creating gaps in the floor.
   • Solution: It’s crucial to allow new flooring tiles to acclimate to the room’s conditions before installation. Moreover, checking compatibility with underfloor heating and ensuring the recommended temperature output is maintained can help prevent this issue.
4. Lack of Finishing Products:
   • Problem: Moduleo doesn’t provide finishing products, leaving users without solutions for expansion gaps or edges, especially around bi-fold doors.
   • Solution: Consulting with flooring experts or suppliers can help find suitable finishing products that match or complement the Moduleo flooring.
5. Customer Service Issues:
   • Problem: Several users have mentioned dissatisfaction with Moduleo’s customer service, from non-responsiveness to reluctance in addressing product issues.
   • Solution: Persistence is key. Users may need to be tenacious in seeking solutions, whether it’s getting a refund or replacing a defective product.

A Few Positive Notes:

It’s essential to mention that not all feedback regarding Moduleo flooring is negative. Some users have had their Moduleo floors for years with no issues, praising its durability and appearance. Proper installation and maintenance play a vital role in user satisfaction.

In summary, while Moduleo flooring offers some attractive benefits, potential buyers should be aware of the possible issues they might encounter. Research, careful installation, and appropriate maintenance can mitigate many of these problems, ensuring a long-lasting and attractive floor.